Terms of service
Last updated: 24 February 2026
OVERVIEW
This website is operated by Social Box (“we”, “us”, “our”). Throughout the site, the terms “we”, “us” and “our” refer to Social Box. Social Box offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced here and/or available by hyperlink (including our Refund Policy, Shipping Policy, and Privacy Policy). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our website. If you do not agree to all Terms, you must not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services.
1. ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.
You must not use our products or services for any illegal or unauthorised purpose, and you must not, in the use of the Service, violate any laws in your jurisdiction (including intellectual property laws).
You must not transmit any viruses, worms, or destructive code.
A breach of these Terms may result in immediate termination of your access to the Service.
2. GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time, to the maximum extent permitted by law.
You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks and changes to conform to technical requirements. Payment information is encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
Headings are included for convenience only and do not affect interpretation.
3. ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION
We are not responsible if information on this site is not accurate, complete, or current. Content is provided for general information only and should not be relied upon as the sole basis for decisions.
We may include historical information which may not be current. We reserve the right to modify site content at any time, but we are not obligated to update it.
4. MODIFICATIONS TO SERVICE & PRICES
Prices for products are subject to change without notice.
We reserve the right to modify, suspend, or discontinue the Service (or any part of it) at any time without notice.
To the maximum extent permitted by law, we will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.
5. PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may be offered in limited quantities.
All purchases are subject to our Refund Policy and Shipping Policy.
We attempt to display product images and descriptions as accurately as possible, however we cannot guarantee your device will display colours accurately.
We reserve the right to limit sales to any person, geographic region, or jurisdiction, and to limit quantities, in our sole discretion.
We do not guarantee that the quality of products or services will meet your expectations, subject to any rights you may have under Australian Consumer Law.
6. BILLING & ACCOUNT INFORMATION
We reserve the right to refuse, cancel, or limit any order. This may include orders placed under the same customer account, payment method, or billing/shipping address.
If we cancel or change an order, we may attempt to notify you via the contact details provided.
You agree to provide current, complete, and accurate purchase and account information and to promptly update your details as required.
For more information, please review our Refund Policy.
7. OPTIONAL TOOLS
We may provide access to third-party tools “as is” and “as available” without warranties, representations, or conditions of any kind.
Your use of third-party tools is at your own risk, and you should review the relevant third-party terms.
New services or features added in the future will also be subject to these Terms.
8. THIRD-PARTY LINKS
Our Service may include third-party materials or links. We are not responsible for the content, accuracy, or practices of third-party websites.
Any interactions with third parties are at your own risk. Complaints related to third-party products or services should be directed to the third party.
9. USER COMMENTS, FEEDBACK & SUBMISSIONS
If you submit comments, ideas, suggestions, or other materials to us, you agree that we may use them without restriction, including editing, publishing, and distributing, unless prohibited by law.
You agree your submissions will not violate the rights of any third party, and will not contain unlawful, abusive, or malicious content.
You are solely responsible for your submissions.
10. PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
11. ERRORS, INACCURACIES & OMISSIONS
We may correct errors or inaccuracies and change or update information (including pricing and availability) at any time without prior notice, including after an order is submitted.
12. PROHIBITED USES
You are prohibited from using the site or its content for unlawful purposes, to violate any laws, infringe intellectual property, harass or discriminate, submit false information, transmit malware, collect personal information of others, spam, scrape, or interfere with security features.
We reserve the right to terminate access for violations.
13. DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
We do not guarantee uninterrupted, timely, secure, or error-free service.
To the maximum extent permitted by law, Social Box is not liable for any loss or damages arising from your use of the Service or products purchased through the Service.
Nothing in these Terms excludes, restricts, or modifies your rights under Australian Consumer Law, including consumer guarantees that cannot be excluded.
14. INDEMNIFICATION
You agree to indemnify and hold harmless Social Box and our directors, officers, employees, contractors, and service providers from claims arising out of your breach of these Terms or violation of any law or third-party rights.
15. SEVERABILITY
If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in effect.
16. TERMINATION
These Terms remain in effect unless terminated by you or us.
We may terminate or suspend your access if we believe you have breached these Terms.
Any obligations and liabilities incurred prior to termination will survive termination.
17. ENTIRE AGREEMENT
These Terms and any policies posted on this site constitute the entire agreement between you and Social Box regarding your use of the Service, superseding prior agreements and communications.
18. GOVERNING LAW
These Terms are governed by the laws of Australia.
19. CHANGES TO TERMS
We may update these Terms from time to time by posting changes on our website. Your continued use of the Service after changes are posted constitutes acceptance of the updated Terms.
20. CONTACT INFORMATION
Questions about these Terms should be sent to:
hello@socialbox.com.au
Phone: 0468 166 660