Home Care Package Support At Home

Your meals, funded by your Package Fresh. Local. Ready in minutes.

You pay
~30%
Ingredient co-payment
+
Package covers
~70%
Cooking & delivery

Chef-prepared, never-frozen meals made in our Hervey Bay kitchen and delivered to your door every week — with your Home Care Package covering up to 70% of the cost. We invoice your provider directly. You simply order and enjoy.

HCP & SAH Approved Locally Made Dietitian Approved Delivery — Wide Bay
Minimum order 6 meals · Delivered weekly across Wide Bay · We invoice your provider
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Fresh chef-prepared Social Box meals for Home Care Package clients
Support Local
Certified Dietitian
Approved
HCP & SAH Approved
Start Here

The right meals
for your situation

Home Care Package or ordering privately — find your option below.

Home Care Package & SAH

Your package pays
70% of the cost

If meals are in your Home Care Package, you pay only 30% — your out-of-pocket cost for ingredients. We invoice your provider directly for the rest. No paperwork, no chasing reimbursements.

Your cost
30%
Out-of-pocket
Package covers
70%
Cooking & delivery
$15.90 meal example
$4.77
Your out-of-pocket cost
We invoice your provider
No lock-in contracts
Dietitian approved
Weekly Wide Bay delivery

Ordering privately

From $14.90 /meal

No funding needed. Fresh chef-prepared meals at full price — no referral, no approval, no commitments.

Takes 2 minutes
Claim your
funded meals today

Fill the REFERRAL form below — we'll contact you, we will handle all the approvals and get your meals sorted. You just enjoy the food.

GET STARTED -Referral Form We'll call you back
No obligation
·
We handle approvals
·
Fast response
Simple process

From package
to plate in 4 steps

We guide you through every step — from speaking to your Case Manager through to fresh meals arriving at your door each week. No stress, no paperwork on your end.

01
1
Talk to your Case Manager
Let your Case Manager or provider know you'd like to use Social Box for your meals. Confirm that meal preparation and delivery is included in your Home Care Package.
02
2
Submit your referral
Complete our quick referral form — it takes 2 minutes. We contact your Case Manager and provider directly to get written approval. You don't need to chase anyone.
Fill in referral form
03
3
We set up your account
Once approved, we create your account with your 30% out-of-pocket rate pre-applied. You'll always see exactly what you'll pay before placing any order.
04
4
Order, heat & enjoy
Browse 45+ weekly meals, choose what you love, and receive fresh chef-prepared food at your door. Heat in minutes. We invoice your provider — you just enjoy the meal.
Common questions

HCP meals,
explained simply

Everything you need to know about using your Home Care Package for Social Box meals.

Still have questions?

Our team is here to help. Call or email us and we'll walk you through your options before you commit to anything.

Get in touch
Weekly Cost Estimate
Select a meal and adjust quantity to see your out-of-pocket cost.
Choose a meal
Beef Roast Red Wine
$15.90
Curried Prawns
$16.90
Spaghetti Bolognese
$15.90
Butter Chicken
$15.90
Lamb Roast
$16.90
Lemon Pepper Barramundi
$16.90
Chicken Kiev
$15.90
Bangers & Mash
$15.90
Korean Beef Bulgogi
$15.90
Braised Beef Red Wine Jus
$16.90
Meals per week
Quantity (min 6)
7
Meal price$15.90 × 7
Meals subtotal$111.30
Delivery (billed to provider)$9.99
Your out-of-pocket (30%)$33.39
Package covers (70% + delivery)$87.90
Weekly total$121.29
Based on 30/70 split. $9.99 delivery invoiced to your provider. Minimum 6 meals. Co-payment rates may vary by provider.
Does my Home Care Package cover meals?+
If meal preparation and delivery is included in your Support At Home package, yes — your package covers approximately 70% of the cost. You pay only 30% as your out-of-pocket cost for ingredients. Check with your Case Manager to confirm meals are included in your specific plan before placing your first order.
What does my out-of-pocket cost actually cover?+
Your 30% out-of-pocket cost represents your share of the ingredient cost for each meal. For example, a $15.90 meal means you pay approximately $4.77 at checkout. Your Home Care Package covers the remaining 70% — the cooking, preparation and service component — plus the $9.99 weekly delivery fee, which is invoiced directly to your provider.
How does the billing and invoicing work?+
You pay your 30% out-of-pocket cost at checkout when placing your order — just like any online purchase. We then invoice your Home Care Package provider directly for the remaining 70% plus the $9.99 delivery fee. You never need to claim anything back or chase anyone. It's fully handled on our end.
How do I get started?+
First, speak to your Case Manager to confirm meals are included in your package. Then submit our referral form — it takes about 2 minutes. We contact your Case Manager and provider to get written approval, set up your account with your correct out-of-pocket rate, and let you know when you're ready to order. You won't need to chase any paperwork.
Is there a minimum order or lock-in contract?+
A minimum of 6 meals per order is required. There are no lock-in contracts — you order when you want and skip weeks when you travel, have family visiting, or simply don't need meals. Full flexibility, no commitments.
Where do you deliver and how often?+
We deliver weekly across the Wide Bay region including Hervey Bay, Bundaberg, Maryborough, Gympie and surrounding areas. A $9.99 delivery fee applies per order — this is invoiced to your provider, not added to your out-of-pocket cost. Contact us to confirm delivery to your specific address.
Can you cater for dietary requirements?+
Yes — all meals are dietitian approved. We offer gluten friendly, dairy free, diabetic friendly and high protein options. Let us know your dietary needs when we set up your account and we'll make sure you're only seeing suitable meals. Texture modified meals are also in development.
How fresh are the meals?+
Every meal is prepared fresh by our in-house chefs in our Hervey Bay kitchen on the day of delivery. Meals are never frozen and never mass-produced. They're delivered chilled and ready to heat in your microwave or on the stovetop in minutes — real home-style cooking, made with care.
My provider rate is different — will that change my costs?+
The 30/70 split is a typical guide, but the exact rate is determined by your Home Care Package provider and may vary. Once your referral is approved and your account is set up, your specific out-of-pocket rate will be applied automatically — so you'll always see your exact cost before placing an order.
Customer Reviews

Our customers love us

4.9 out of 5 Based on 508 reviews

All Social Box meals are so delicious and this bangers and mash definitely did not disappoint. I ordered two of these meals in my next order because they are so good! The picture on the website does not do it justice.

K
K***y — AU
Verified purchase

I have had many other food company meals delivered — yours is by far the best when compared to other similar food delivery companies. Value for money, taste, portion size and free delivery with an option to subscribe are exactly what people are looking for. Keep it up!

A
A***h — AU
Verified purchase

I love the Corn meat dish, chicken and rice dish, pork, lamb and veg, mince balls with sauce, Chicken Teriyaki, chicken fried rice. I found your menu very enjoyable.

V
Verified customer
Verified purchase

First time ordering. Such a well presented and packed meal. Can honestly say it was the freshest and tastiest meal — good size portion. Salmon delicious, salad cut nicely. Ordering, delivery and customer service all excellent. Highly recommend.

G
G***r — AU
Verified purchase

Hubby and I really liked this meal, meat fell apart, jus very tasty and baked veges were good too. I served this with steamed greens — it is on the buy again list!

V
Verified customer
Verified purchase

All Social Box meals are so delicious and this bangers and mash definitely did not disappoint. I ordered two of these meals in my next order because they are so good! The picture on the website does not do it justice.

K
K***y — AU
Verified purchase

I have had many other food company meals delivered — yours is by far the best when compared to other similar food delivery companies. Value for money, taste, portion size and free delivery with an option to subscribe are exactly what people are looking for. Keep it up!

A
A***h — AU
Verified purchase

I love the Corn meat dish, chicken and rice dish, pork, lamb and veg, mince balls with sauce, Chicken Teriyaki, chicken fried rice. I found your menu very enjoyable.

V
Verified customer
Verified purchase

First time ordering. Such a well presented and packed meal. Can honestly say it was the freshest and tastiest meal — good size portion. Salmon delicious, salad cut nicely. Ordering, delivery and customer service all excellent. Highly recommend.

G
G***r — AU
Verified purchase

Hubby and I really liked this meal, meat fell apart, jus very tasty and baked veges were good too. I served this with steamed greens — it is on the buy again list!

V
Verified customer
Verified purchase

I have been very impressed with all the meals I have had so far. I particularly like the Chicken Kiev and the Roast Lamb. The meals are a good size and I am really enjoying my experience.

V
Verified customer
Verified purchase

Lamb Roast — yummy, so moist and tender and a really generous serving. Recommend! Thanks again to Social Box.

D
D***w — AU
Verified purchase

The process of ordering from start to finish was flawless, efficient, and amazing. The Curried Prawn with coconut rice was delicious followed by the excellent Carrot Cake. I am looking forward to my next meal.

J
J***h — AU
Verified purchase

Very tasty, nice flavouring. Your cooking reflects the Italian style of cooking spaghetti bolognese — keep up the good work. We both really enjoy eating it. Thank you for your cooking skills, Bill and Laureen.

W
W***s — AU
Verified purchase

Always a pleasure to do business with. Shami goes the extra mile from meal preparation to delivery, always with a happy smiling face. These home made meals are all very generous and fresh. Thanks so much.

D
D***w — AU
Verified purchase

I have been very impressed with all the meals I have had so far. I particularly like the Chicken Kiev and the Roast Lamb. The meals are a good size and I am really enjoying my experience.

V
Verified customer
Verified purchase

Lamb Roast — yummy, so moist and tender and a really generous serving. Recommend! Thanks again to Social Box.

D
D***w — AU
Verified purchase

The process of ordering from start to finish was flawless, efficient, and amazing. The Curried Prawn with coconut rice was delicious followed by the excellent Carrot Cake. I am looking forward to my next meal.

J
J***h — AU
Verified purchase

Very tasty, nice flavouring. Your cooking reflects the Italian style of cooking spaghetti bolognese — keep up the good work. We both really enjoy eating it. Thank you for your cooking skills, Bill and Laureen.

W
W***s — AU
Verified purchase

Always a pleasure to do business with. Shami goes the extra mile from meal preparation to delivery, always with a happy smiling face. These home made meals are all very generous and fresh. Thanks so much.

D
D***w — AU
Verified purchase
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Ready to start?

Fresh meals, funded
by your Home Care Package

Talk to your Case Manager, then submit your referral. We handle the approvals, set up your account and invoice your provider. You just choose what you want to eat.

We invoice your provider
No lock-in contracts
No obligation
We call you back